Super fast response to call, exceptional knowledge of products including trade, delivery was no hassle and on time, suv was better than the pictures on site and very easy to purchase. All and all an excellent experience. I would recommend them to anyone and will.
- Aaron P
Hands down the best around. We have purchased 3 vehicles from Jon at Ruby Auto Group and we always have the best experience. Jon makes it so easy. He will locate exactly what you are looking for and finds the cleanest vehicles! We drive off the lot with a ton of confidence that we made the right choice...and even a full tank of gas! I highly recommend Ruby Auto Group and will continue to purchase vehicles here, both personally and for our business
If I could copy all the testimonial headers and put them in this testimonial, it would describe my experience with Jon Ruby. The entire experience and transaction was extraordinary. This was a Carfax based search for a particular vehicle and I am a very difficult customer. I must love what I drive. Jon sells cars that are well maintained and documented. He handled all my questions, concerns and transaction needs in an exemplary manner including replacing the tires to meet my requirements. There were NO SUPRISES. Thank You Jon. I will be back for my next purchase.
I bought my 2010 Chevy traverse from John and he was great so helpful! I wish I could give the ruby auto group 10 stars bc John deserve them!!! Totally recommend going to see them!!!!
I hate buying cars – well, actually I love cars but I really dislike car dealers. Ruby Auto Group takes the car dealer out of the equation and made my recent car purchase the most enjoyable I ever had. I told Jon Ruby what car I was looking for – right down to the accessories and trim and he found it for me. By contrast, it took me three months, untold numbers of phone calls to buy my last car and I didn’t get exactly what I wanted.
I never had to listen to sales pitches for things that would increase the dealer’s profit but not the life, value or my enjoyment of my car (extended warranty/undercoating/financing) or any talk of “he’ll probably throw your offer in my face, but I’ll take it to the sales manager”.
What I did get was exactly what I wanted for considerably less than I would have paid if I had found it on my own – Jon more than made up for what I paid him in savings alone – plus he handled everything. He also took my car in trade and gave me exactly what Kelly’s/Edmunds said it was worth (in trade).
I recommend Ruby Auto Group highly – if you’re busy, just don’t like the car buying experience and want to let an expert negotiate for you.
I have bought 2 cars from Jon. One of which he went out and found for me. Jon is great and always finds quality cars at a good price.
We purchased our 5th vehicle this week from Jon Ruby, at Ruby Auto Group. While my husband loved the Audi A5 Coupe that Jon found for us a few years ago, it was time to upgrade and get a 4 door.
Each purchase has been exactly the same—so easy, and stress-free! Jon finds the car you want and gets it at the lowest price. Getting the car is the best part. You sign a few papers, he answers any questions, and away you go to enjoy the new car.
I have many friends who have purchased cars from Jon, and they all agree that Ruby Auto is hands down the best place to buy a car! Thank you Jon!
Ruby Automotive Group is an honest and excellent dealership. Jon Ruby is a true professional with the customer coming first. His vehicles are superb and he takes pride in making his sales stress-free.
- Shantel K.
Jon is focused on the customer - which is very rare in the automotive dealership industry today. He has excellent cars or will go out and find the right one for you. No pressure from Jon - he wants you to be satisfied. The transaction was smooth, easy and quick. Would definetly buy from Ruby Auto Group / Jon in the future.
Saw the car online, went to the lot and test drove it. Had some questions about the vehicle, John called me the next day with answers and I picked it up that evening. No hassle, no upselling. Best car buying experience I've had. When I got there, all I had to do was sign a few papers. He washed the car for me even though it was already clean. Nice vehicle for the price as well.
Jon has sourced two vehicles, one for my company and one for myself. He did a great job in quick order, finding exactly what we were looking for. Took care of all the details and made it easy. Thanks. Would definitely recommend.
ohn is an anomaly in the auto industry. He is, refreshingly, a straight shooter who is prompt, courteous and straight forward in his business. Very difficult to find in the automotive re-sale industry. I will not hesitate to use him again and/or refer any of my friends who are looking for a quality vehicle.
"Working with Jon was great and effortless. I knew what I wanted and he knew where and how to find it for a price I could afford. Jon was very patient with me and explained different things throughout the entire process since this is only my second time purchasing a car. I was without a vehicle and Jon made me feel like I was his top priority and I found a car within week or so while working with him. Jon even took the time to make sure the car was up to his high standards and replaced my tires with new ones because he didn't feel comfortable selling me a car with low quality tires. I would recommend him to anyone who knows what type of car they want . I would certainly be back again. Thank you Jon and Ruby Auto Group!"
- Olivia G.
"Jon, I just wanted to drop a quick note to express the wonderful experience we had purchasing our Cadillac CTS from you. It is rare today to find a company like yours. After searching for several months and visiting way too many dealerships, we found what we were looking for at Ruby Auto Group. Your attention to detail is leagues above the competition and it's understandable, why you stand behind your vehicles. Equally important to us was the entire sales process. We came across a lot of people who were eager to "sell us a car" and appreciated your sensible approach. There was never any pressure and because of this, we always felt reassured that we were making the right purchase. We wish you continued success and look forward to our next purchase with Ruby Auto Group. Mike and Barb "
- Mike & Barb
"My experience with The Ruby Auto Group was completely positive. I found the car I was looking for on the web..set up an appointment...met with Jon...was treated with respect and no hard sell tactics. I traveled from out of state so paperwork was important. He handled all the details for me. And I'm happy with my new car. "
- Kathy G.
"I had a great experience with Ruby Auto Group. Jon was so patience and always had my best interest in finding the right car for me. So glad I went through Ruby Auto Group to find my beautiful new ride."
"Our experience with RAG has been nothing short of phenomenal. We enlisted them to sell 2 vehicles, along with purchase a vehicle and the service was professional and exceeded our expectations. They are responsive, fair and very personable. No matter the vehicle you need to sell or purchase, RAG will handle all of the work for you...RAG is up for the challenge. We look forward to using them in the future and highly recommend RAG!"
"I just purchased a 2016 Cadillac Escalade from Rub Auto. Working with Jon is easy and stress free. It is always a smooth and enjoyable purchasing experience, something I rarely experienced with other dealers. This is the 4th vehicle we have bought from him, and we will continue to use him for our auto needs. "
- Doctor P.
"My wife and I just purchased a really nice MDX. Jon made the experience smooth and painless, one of the best car buying experiences I have had. Test drove the car, exchanged a few texts and agreed on a price. Jon's follow-up was spot on. At pick-up the paperwork was ready and exactly as discussed, the car was prepped and ready drive away. The entire pick-up process took less than 30 minutes. I highly recommend Ruby Auto Group."
"As an out of state, (Michigan), buyer, I was reluctant to send a 2K deposit for a vehicle. I located this vehicle by my own searching and it was very unique and exactly what I wanted for sooo long! A 2015 F150 customized by DSI and virtually brand new. Only 1900 miles. After a few conversations and text messages, Jon had gained my confidence and trust. I gave a 2K deposit over the phone and traveled to Ohio 3 days later. After Inspecting, acceptance, and delivery, it became obvious that Jon is not your average "used car dealer". He is very honest, straightforward, and polite. He exceeded my expectations and I am sure he will for many others to come! Thanks again Jon and I wish you the best of luck in business."
- Mike H.
"Our experience with The Ruby Automotive Group was impeccable. We drove 3 hours to take a look at our dream car, never dreaming we would be buying it on the spot. It was everything and more that Jon Ruby described to us on his website and on the phone. Jon’s excellent communication throughout the process was greatly appreciated, not to mention his stress-free, no-haggle approach throughout purchasing our car. He went above and beyond to get us a great finance rate and to even have our car shipped to our doorstep within just a few days. We would definitely do business again and share with others our experience, no doubt! Thank you so much!"
- Carolanne & Gina
"Jon - I can't tell you how happy I am with this whole experience. I told my husband that I dreaded shopping for a new car cause I hate getting pushed around by salesman(sorry--- you thank god are different). This has been the easiest and most stress free car purchase I have ever made.I just wanted to say thank you for all the work and research you have done to make this possible. I will highly recommend you to anyone I hear looking to make a purchase! Again you've been great thank you."
"My wife and I have purchased 3 BMW's through Jon at Ruby Automotive. I have purchased many cars in the past, and I do not like working with traditional car dealers. I first contacted Jon in 2009 when I found a BMW 545i at another car dealer. Jon contacted the dealer, negotiated the price and secured financing for us through a local bank. The process was so simple and Jon was fantastic to deal with. I met with Jon, signed papers and drove the car home. The fee he charges for this service is well worth it. Since then, Jon has helped us buy a 2007 BMW X3 and a 2008 BMW 550i. Both were located at other dealers and Jon acted as our advocate. Jon Ruby and Ruby Automotive are very reliable, honest and professional, and I wouldn't buy a car without him. I have referred several friends to Jon and they have all had great experiences as well with him."
"What can I say about Ruby Automotive and Jon. I was ruing the day that I had to buy a car having to deal with the pushy, pesky, and sly salesmen. Not with Jon he was knowledgeable, helpful, and not to mention easy on the eyes. I just wanted to take a moment to let you know how happy I am with the car. I am impressed with both the vehicle and the sales service I received from you. The transaction was smooth and stress free, I feel you worked for me in getting me what I wanted. Jon is a true professional in this business, without question I would highly recommend him to anyone. Happy new owner, Chris M. "
- Chris M.
"I had a great experience buying a car through Ruby Auto Group. Jon was very helpful and provided everything I needed in his service."
"John is a great honest person. Great deal and a very straight shooter. No games here. We walked right in asked him for a fair price on the car and we left that day with the keys in hand. Little paperwork, no hassle and if you can't find the car you want...just ask John will go out of his way to find the perfect car for you. "
- Mark G.
"We have purchased 2 cars and had Jon sell two of our cars - absolute great experiences every time. Very knowledgeable and communication is great. We usually want very specific makes/models/years and Jon helps locate and negotiate the best price possible for you. Not pushy, makes buying a car fun and hassle free!!! Always great finance terms."
"Our recent purchase of an Audi A4 was by far the best experience in buying a car. The communication and ease of transaction will bring back future business. The car was delivered on time for the right price and looked great at pick up. No pressure and nice inventory on the lot, I had my eye on the Porsche.... ~J"
- Jason & Yolandi
"Jon is simply the best in the business! I purchase all my vehicles through him, and have them all detailed at his shop. I can't recommend him enough!"
- Michael M.
"I’ve bought multiple cars from Ruby Automotive Group and it continues to be, by far, the best car buying experience I have had. Jon takes the time to find me the right vehicle at the right price as I refused to settle for what typical car lots have sitting around. I have recommended Ruby Automotive Group to many friends and family over the years. You can’t ask for more out of a dealership. "
- Josh R.
"Ruby Automotive Group was, without a doubt, the easiest dealership I have ever worked with. They made the process so simple, I told them what I wanted and they went out and found me the best deal, they actually came back with a payment LESS than what I had in mind! I will never use another dealership!"
"I was extremely pleased with Ruby Automotive Group. John Ruby was absolutely wonderful; he made my car buying experience easy, enjoyable, and fun. There are other dealerships closer to my location but none of them were as helpful, knowledgeable, or willing to work with me as much as Ruby. He was a complete pleasure to deal with and he has a lot of respect for his customers. I am telling all my friends and family to go to Ruby Automotive and I will definitely be back in the future for all of my vehicle needs! THANK YOU!!! ~Kaitlyn Mihuta"
"If you are looking to buy a car, my husband and I had a superb experience dealing with Jon at Ruby Auto Group in Hudson, OH. We are from Pennsylvania and drove a two hours to purchase a vehicle. Jon was very transparent on the phone before purchasing and answered all of our questions in detail, which made our decision of driving all that way so much easier. We knew we were dealing with someone that was honest and trustworthy. When we made it to the dealership he had the car all ready to go for us and it was exactly as described. I really am so happy we found Jon and were able to give him our business. Good people are still out there !!"
"Wow what a great and easy experience! Jon was very helpful and got me the exact Honda CR-V that I wanted. Jon got me a great price and I didn't have to go to tons of Honda dealerships to try and get the best price. Buy a car from Ruby Auto Group and you won't regret it. I will be buying all my cars from Ruby."
- Matt & Michelle
"Jon, Just wanted to send you a note and say thanks for the smooth and easy purchase on the FJ Cruiser! It was truly a hassle free car buying experience. The FJ is a great ride and I'm really happy I decided to buy it from you! Thanks again!"
- John L.
"My wife's SUV of 6 years left her stranded on the Ohio Turnpike. Two months of agonizing car shopping and one disappointment after another finally led us to Jon Ruby @ RubyAuto Group! Thank God!! Jon was such a professional and a real down to earth sort of guy. I am very big on first impressions and was certain within the first 3 minutes of talking with Jon, that we would definitely be giving Jon our business. My wife was equally impressed. Jon was very patient and understanding in regards to our wishes throughout the entire buying experience. Most of all....THERE WERE NO HIDDEN AGENDAS, HIDDEN FEES, or LIES!!!! Jon was very honest, up front, and to the point. My family is very happy with the 2007 Acura MDX that we purchased from Ruby Auto Group. Our kids love it! I would and have recommended Jon to others. Class act!! Thanks again Jon, for making this a worthy experience. We'll be back to see you for the next one!! For sure!"
- John H.
"I was looking for a new car for my wife and wanted to also sell one of my existing cars. After reading positive reviews about Ruby Auto, I decided to stop by to see if they could help me. Within a week, Jon was very helpful in arranging the purchase of exactly the car we were looking for. Jon also arranged for favorable financing. In addition, Jon made a fair offer on my trade-in, handling the payoff of my existing loan with my bank. Everything went so easy, I also asked Jon to help find me an older 'play' truck. I highly recommend stopping by Ruby Auto to ask Jon to help with your next car purchase."
- David T.
"I have purchased many cars in the past. Ruby auto group is by far the best. Jon was professional throughout the entire process. A great experience. I have already recommended Ruby auto group to my friends. I love my Jeep! "
"I purchased a pre-owned vehicle from Jon and I could not be more pleased with the way things went. This is certainly not your typical dealer environment. Aside from being extremely honest and forthcoming, two traits I find lacking in the auto-dealer business, he has a genuine passion for automobiles. Extremely knowledgeable, he was able to find an exact match for what I was looking for, within just two days. Easily the best part about this process with Jon: he was truly an advocate for his customer. I knew that at all times he was looking out for my best interests in the purchase, not just his. I can’t see any reason why I would ever purchase a car from anyone else. Thank you Jon. "
- Steve B.
"For all the women out there that DON’T want to get taken advantage of by car salesman, go and see Jon at Ruby Automotive Group. From the start I could tell he was there to help me through the process. He genuinely cares about his customer’s well-being and makes it so easy to buy a car. I wish I knew about Ruby Auto a long time ago, it would have saved me a lot of time, money and frustration. I am not the type to write reviews, but I felt this one was very necessary. Thanks Jon, I will refer anyone looking for a car to you."
- Pam P.
"Dear Jon, I wanted to take a few minutes to thank you for your attention and service we experienced during my son’s purchase of a car from Ruby Automotive. We had found and looked at other similar vehicles but the manner in which you conducted business influenced the decision to purchase from you. In addition, this was my son’s first purchase on his own. As I was mostly a spectator, I felt very comfortable with and appreciative of the respect and helpfulness you demonstrated in working with my son. He is extremely happy with the car and the experience. Please know we will be coming to you for future automobile needs. Sincerely, John Niemczura Hudson, Ohio"
- John N.
"From start to finish, Jon provided great customer service! I was in the market for a very specific model which I drove 3 hours to see. He personally guaranteed me that he would hold until I was able to test drive it. Personable service with a great and helpful attitude. I would personally recommend Ruby Auto to anyone and will definitely look to do business there in the future."
- Gary L.
"My husband and I went to multiple dealers looking for the perfect Audi. We went to many Audi dealers not finding what we were looking for. They just wanted to sell us what they had on the lot. Ugh I hate that!! The whole process was exhausting. Then we were recommended to Jon which was a miracle. Our friend said that Ruby Auto would help me find the car I was looking for, as he did for my them. I could not have been more thrilled with the whole process. I had no idea this kind of service could be provided. All I did was tell Jon what I wanted and he took care of the entire process from there. It truly was such a wonderful experience. I love my new Audi and I love Ruby Auto. "
- Brad & Nancy
"I have purchased my last 3 cars from Jon and even had my mom buy a car from him. Jon does a great job and makes the car buying experience fun again. He is meticulous in his attention to detail. If you're not happy, he's not happy and that makes a BIG difference. Whether it's a new car or used car, whether it's for you or your kid, Jon gives you his full attention and will find you the car you want. I personally wouldn't buy a car from anyone else. I'd recommend Jon and Ruby Auto Group to anyone.
- Ken Stuursma
"I have bought two vehicles at Ruby Automotive. Both vehicles were delivered as promised. I am very picky. I asked the owner to find the second vehicle. Within a short while he found the exact vehicle I wanted in Virginia and had it delivered in a few days. I am very pleased with this car. I would definately buy from Ruby Automotive again."
- Mike M.
"The Ruby Automotive Group facilitated the best car purchasing experience I’ve had to date. I made several changes and demands throughout my car leasing process and it was always received with an upbeat and timely response. I have already recommended their services to friends and co-workers and plan to use them again in the future. Thanks Jon!!"
- Matt B.
"My wife and I have bought 3 cars through Ruby Auto Group and couldn't be happier. The whole atmosphere there is relaxing and not intimidating like most car dealers. Jon really makes sure you are taken care of and genuinely cares about his customers. All I have to do is tell him what car I want next and he does the whole process for me. I am glad I have finally found a dealer I can trust. I would recommend you call Jon he is definitely not like the rest of the car salesmen out there. He has my business for life."
- Joe M.
"I just purchased a fully loaded Highlander from Ruby Auto Group. This is the third Toyota I have purchased from Jon. I will not purchase a vehicle from any other dealership as long as Ruby Auto is operating. It is not a sales environment at this dealership, it is a friendly consultation, and they have found the perfect vehicle for me every time. The cars that I have purchased have had zero issues. I Would strongly recommend working with Jon, even if he doesn't have your vehicle in stock, he will get it for you."
- Wes R.
"Ruby Auto Group is a great dealership! They are friendly and willing to work with their customers on pricing. I had a couple requests upon purchase and they were quick to fulfill them. Overall I am extremely happy with my purchase!"
"I love my truck. Ruby went above and beyond my expectations with locating my 2009 Ford F-350. It was exactly what I wanted and Jon made it quick and simple. Definitely will recommend Ruby Auto Group !!"
"I first just want to note my husband and I do not like the whole car buying experience. We searched online for hours and went to multiple dealers?seems like the same routine every time. We ran across Ruby Auto through talking with some friends that had a great experience there. So we figured we would give them a shot. We truly had such an excellent experience dealing with Jon. From the moment I called him to us driving off with our new car, you could tell he genuinely cared about taking care of us. If you do not like doing the whole car shopping thing let Jon help you, it was awesome and soooo easy. He did not have what we wanted on the lot but explained to us that he would help us find the car we wanted. He found it for us within a week and everything went smoothly. I could not be happier with the whole experience. We will only do it this way from now on. Jon I just want to say thank you for all your hard work and helping us. You rock !!!"
- Tina G.
"I want to share with you my experience in dealing with the Ruby Automotive Group. It was pleasurable from the onset. Jon Ruby had a direct part in making the process stress free. If you have ever bought a vehicle from a dealership, you may not be anxious to do it again anytime soon. Certainly, there are other great dealerships out there, but the thing that stands out in my mind is Jon. He was never pushy, he was knowledgeable and he made himself available when there were questions and/or concerns about the purchase. To top it off, he delivered an excellent product. I love my truck just as much today as the first day I saw it. As a potential customer, I recommend you give him a try, you won’t regret it!
- Michelle D.
"Ruby Auto Group was by far the easiest car purchase I have made ever. Upfront and straight shooter, definitely has my business now. "
- Jerry M.
"Working with Jon was a pleasant experience. I always drove by his lot and knew he had very nice cars. When I stopped in for the first time you could tell it was very low pressure by talking with Jon. He made me feel at ease and I really appreciated that because everywhere else I went I wanted to immediately leave. Jon helped me get a good interest rate through one of his banks and was able to get me to the payment I wanted. Really there was no hassles and it was the easiest car buying experience I have ever had. I am so happy I have found a car dealer I can trust. "
"My experience at Ruby Automotive Group was phenomenal. Jon was completely honest about the car, delivered on everything he promised, and was just an overall pleasant person to work with. A month later and I'm still just in love with the car as I first was when I bought it. I suggest Ruby Automotive Group to anyone who's looking for a hassle-free, trustworthy car buying experience."